How to verify your account
Holvi’s guide to verification
Updated: 6 February 2025
Before you start
To open your account faster, have your ID and business documents ready!
As a licensed payment institution, Holvi works in a highly regulated sector. This means we need to collect specific information to help fight against financial crime.
We act in accordance with the European Anti-Money Laundering Act to make sure all our customers are who they claim to be, and that their activity is 100% legal.
This way, you and your hard-earned money stay safe!
To sum up…
We verify you and your business to:
- Protect Holvi customers from fraud and losses
- Protect Holvi from any kind of criminal activity
- Protect other people, authorities and financial institutions in contact with Holvi and our customers
Estimated time: 5 minutes
We’ll ask you for…
- Your name and place of residence
- Company information (name, type, location)
- Email address and phone number
- Accept our T&Cs and Privacy Policy
Depending on where you live and what type of business you run, we’ll ask your for slightly different details later.
Estimated time: 15 minutes
This step is all about making sure it’s really you opening your account. To get started, download the Holvi app on your mobile device.
In Finland 🇫🇮
Our trusted partner Signicat will verify your identity via Bank ID or Mobile ID. Unfortunately, if you don’t have one of these you won’t be able to open an account.
Germany 🇩🇪
Verification with IDNow: Our trusted partners at IDNow will verify your identity via video chat. Accepted ID types:
- Passport
- ID Card
Verification with eID: With an electronic ID card (eID), verification is even easier.
You’ll need:
- Your eID card and 6-digit PIN
- An NFC-enabled smartphone
- The Holvi app from the App Store or Google Play
In Eurozone 🇪🇺
For business owners in Austria, Belgium, Ireland and Netherlands, AutoIdent by IDnow will verify your identity via video chat. Accepted ID types:
- Passport
How to verify your identity with IDNow

Verify your business
Estimated time: 30 minutes to submit. We’ll review your documents and reach out as soon as possible
This is where you’ll share some details about your business – such as expected annual turnover, business activity, origin and destination of products & services.
You’ll also use this step to inform us of your company’s ownership structure and share details on your company’s owners.
Once you’ve filled in the relevant details, we’ll ask you to submit legal documents based on your company type.
Next, our team will review your information and open your account as soon as possible!