How to verify your account

Holvi’s step-by-step guide to verification

Updated: 25 August 2022

Before you start

To open your account faster, have your ID and business documents ready!

Why do I need to verify?

As a licensed payment institution, Holvi works in a highly regulated sector. This means we need to collect specific information to help fight against financial crime. 

We act in accordance with the European Anti-Money Laundering Act to make sure all our customers are who they claim to be, and that their activity is 100% legal.

This way, you and your hard-earned money stay safe!

To sum up…

We verify you and your business to:

  • Protect Holvi customers from fraud and losses
  • Protect Holvi from any kind of criminal activity
  • Protect other people, authorities and financial institutions in contact with Holvi and our customers

Step 1. Fill in the basics

Estimated time: 5 minutes

We’ll ask you for…

  • Your name and place of residence
  • Company information (name, type, location)
  • Email address and phone number
  • Accept our T&Cs and Privacy Policy

Depending on where you live and what type of business you run, we’ll ask your for slightly different details later.

Step 2. Verify your identity

Estimated time: 15 minutes

This step is all about making sure it’s really you opening your account. To get started, download the Holvi app on your mobile device.

🇫🇮 In Finland

Our trusted partner Signicat will verify your identity via Bank ID or Mobile ID. Unfortunately, if you don’t have one of these you won’t be able to open an account.

🇩🇪 In Germany

Our trusted partners at IDNow will verify your identity via video chat. Accepted ID types:

  • Passport
  • ID Card

🇪🇺 In Eurozone

For business owners in Austria, Belgium, Ireland and Netherlands, AutoIdent by IDnow will verify your identity via video chat. Accepted ID types:

  • Passport

How to verify your identity

Have your ID ready

Log in to Holvi on mobile and get your ID handy. Make sure you have a strong wifi connection.

Find someplace quiet

Then start the call. Our partners at IDNow or AutoIdent will walk you through the steps to verify.

Video chat or selfie

You’ll either to snap a selfie and a photo of your ID, or get verified simply via video call. Easy!

Technical issues with IDNow / Autoident?

Contact their support at https://www.idnow.io/contact/support/. Or reach us via live chat or at support@holvi.com.

Step 3. Verify your business

Estimated time: 30 minutes to submit
We’ll review your documents and reach out as soon as possible

This is where you’ll share some details about your business – such as expected annual turnover, business activity, origin and destination of products & services.

You’ll also use this step to inform us of your company’s ownership structure and share details on your company’s owners.

Once you’ve filled in the relevant details, we’ll ask you to submit legal documents based on your company type.

Next, our team will review your information and open your account as soon as possible!

Keep an eye on your inbox!

We’ll contact you via email if we need more details about your business.

What business details do I submit?

Estimated turnover

Total amount of money your business receives as a result of sales from goods and/or services in the current financial year. Don’t worry, this is an estimate.

Company owners

Fill in some legal details about your company owners. What percentage of your company do they own, are they politically exposed persons or tax liable in the US?

Business description

Tell us about your business and activity and provide your website, if applicable. We need to verify that you’ll be using Holvi in accordance with our Acceptable Use Policy.

Which documents do I submit?

🇫🇮 My business is in Finland

Documents to submit for businesses registered in Finland.

🇩🇪 My business is in Germany

Documents to submit for businesses registered in Germany.

🇪🇺 My business is somewhere else

Documents to submit for businesses registered in Eurozone countries.

Clear and simple pricing

Holvi Lite

€6 /month + VAT

Get control of your business finances. Manage payments and stay on top of the numbers.

  • Business banking
  • Business debit card
  • Scan & store receipts
  • Real-time profit/loss*
  • Real-time VAT balance*
  • Apple Pay & Google PayTM

Holvi Pro

€12 /month + VAT

Simplify work life. Manage banking, expenses, invoicing and accounting – all in one account.

Everything in Holvi Lite plus:

  • 3 business debit cards
  • Business credit card (apply now)
  • Unlimited invoicing & e-invoicing
  • Payment-to-invoice matching
  • Bookkeeping preparation
  • Export reports for tax filing
  • Accounting integrations – or invite your accountant
  • Cheaper ATM & FX fees

Still curious?

Find answers to your questions in our Help Centre, or contact Holvi Support.

About us

We’ve lived and learned the entrepreneur life. Now we’re here to simplify yours.

How it works

Holvi is all you need – from business account, to online invoicing, to online bookkeeping.